To install Workday on your Android device:
To install Workday on your iPad or iPhone:
NOTES:
When asked for your employer name or Organization ID, type sysco, even if your employer uses a different name (such as Freshpoint or Buckhead Meats).
Contact the Sysco Service Desk if you encounter issues logging in. Email customer.support@corp.sysco.com or call 281-584-1190.
Use your Sysco Network ID and password to log in to Workday. You can log in from a Sysco device or from your own phone, tablet or computer.
If you are logging in from a company device or from The Dish, you will use single sign-on to bypass the login process.
For more information, click here.
ALTERNATE METHOD:
You can also edit your personal information by clicking the profile icon in the upper right corner of the screen, then selecting View Profile. Click the Actions button under your job title, then select Personal Data.
The Options icon on the left allows you to filter the chart by selecting or deselecting options.
Use the arrows to move through levels.
Click a name to view that person’s profile.
The Print icon on the upper right allows you to export the chart to PDF, Powerpoint or Excel format.
Salaried associates in the U.S. can request time off through Workday.
Available options include:
NOTE: Approved time off will show a green check mark.
NOTE: Your OpCo may require that you enter your vehicle information as well. Check with your HR Team.
You can save direct links to frequently-used tasks and processes by creating Favorites.
Follow these steps to begin your onboarding process in Workday.
Provide your:
a. Legal Name
b. Preferred Name (optional; other associates will see your Legal Name as well)
c. Gender
d. Date of Birth
e. Race
Then click Submit.
Provide your:
a. Address (Required)
b. Phone Number (Required)
c. Email Address (Required)
Then click Submit.
Verify your Social Security Number is correct. Other IDs are not required. Then click Submit
Complete these steps. If you started at the beginning of the onboarding steps, some information, such as your address, will be auto-filled.
a. Verify your Legal Name.
b. Enter your Address.
c. Verify your Date of Birth.
d. Verify your SSN.
e. Select your citizenship status.
f. Check the box next to I Agree.
g. Click on the appropriate option if a translator assisted you.
If a translator assisted, he/she will enter his/her information in this section:
Then click Submit.
(Check with HR about other tax elections)
a. Enter your tax information
b. Click on the box next to I Agree.
c. Click Submit.
a. Direct Deposit will be defaulted (Pay Cards can be entered as Direct Deposit).
b. Enter the first or main Direct Deposit account. This account will be defaulted as the Balance Account.
c. Click the Add button if you wish to add more accounts (up to six).
d. Once you have added all your accounts, click the Edit button next to the Payment Elections section.
e. Click the plus sign icon.
f. Fill in the Country and Payment Type information.
g. Click the box under Account and select the account you have set up.
h. If you wish to distribute your pay between multiple accounts, you must start by specifying an Amount for at least one of the accounts. Then you can choose to have the Balance put into a different account. Only one election can have a Balance distribution, and it should always be selected last.
Click OK.
Select an option.
Then click Submit.
Select your veteran status.
Then click Submit.
(Sysco Policies)
Click the Document Link for each policy.
Review each policy thoroughly.
Check the box next to I Agree.
(at least one)
Provide the following:
a. Name of contact person
b. Your relationship to the contact person
c. At least one primary phone number or email address
Mobile:
Click the Profile icon or the current picture three times. Your phone will prompt you to choose from your picture library or take a picture with your camera.
Desktop:
a. Click Change My Photo.
b. Click Select files if you have a picture saved on the computer.
c. Adjust the photo size.
d. Click Submit.
e. Click Done.
f. Click Submit again if the photo is correct.
NOTE: You can change your photo at any time by typing Change My Photo into the search bar.
You can attach documents, such as job descriptions or performance reviews, to your Workday profile.
The Internal Careers section of Workday allows associates to view and apply for internal job postings.
NOTE: After your manager confirms that you are in good standing, you can track your applications by clicking the Career worklet on the home page.
Then click My Applications in the View column.
If the My Applications button isn’t visible, click the More link to expand the list.
Current Sysco associates must apply through the Internal Careers section of Workday. If you apply to an external job posting, you will receive an email telling you that your application cannot be submitted.
NOTE: Help text, comments, Federal Tax Elections, Payment Elections, Policies and some other functions (i.e., Favorites) are not available in the mobile app.
NOTE: To start a business process or task, click the My Team Management icon on the home page.
Legal name changes will be sent to HR Operations for review and approval.
ALTERNATE METHOD:
You can also edit your personal information by clicking the profile icon in the upper right corner of the screen, then selecting View Profile. Click the Actions button under your job title, then select Personal Data.
If you select the Daily Digest option, the digest email will be sent to you at 12:00 a.m.
NOTE: If you select the Disabled option, you will not receive ANY notifications.
Note: You can add as many accounts as you wish, but only six can be used at one time.
You must start by specifying an Amount for at least one of the accounts. Then you can choose to have the Balance put into a different account. Only one election can have a Balance distribution, and it should always be selected last.
Time off requests that have not yet been approved can be canceled. Once approved, you must correct the request to cancel it.
Know someone who might be a good fit for Sysco? Refer them!
OR Type Refer a Candidate into the search bar and select it from the
search results.
NOTE: You can view the status of your referrals at any time by clicking the Career worklet on the Workday home page, then clicking My Referrals.
While any associate can refer someone, only some locations offer bonuses for referrals. Please contact your HR Partner for details about referrals at your location.
Required fields are marked with a red asterisk.
Fields with three bars on the right side allow you to browse or search for options.
Click inside the field, then use the arrows to browse, or type a keyword or name into the search box and press Enter.
Click the button next to an option to select it.
Actions buttons are used to access relevant actions, such as launching business processes, viewing reports or editing personal information.
Actions buttons are found on profile pages:
They are also found throughout the Workday system. Just place your cursor to the right of any blue text (such as a name). An orange Related Actions button will appear, giving you access to actions related to that text.
The Edit icon looks like a pencil and indicates that a piece of information can be edited.
ALTERNATE METHOD:
You can also edit your personal information by clicking the profile icon in the upper right corner of the screen, then selecting View Profile. Click the Actions button under your job title, then select Personal Data.
NOTE: To change your address in the mobile app, click your profile picture, then View Profile, then More, then Contact Information.
Mobile App
Click on the Profile icon or the current picture three times. The phone will prompt you to choose from your picture library or take a picture from your camera.
Desktop
Note: A photo will be requested during the Onboarding process.
You can use the Job Alert feature to set up automated notifications for jobs you may be interested in.
Error messages are displayed in red. They typically identify fields where information is missing or entered incorrectly.
Click the red box to view error details.
You cannot complete a task until all errors are fixed.
Alert messages are displayed in orange. They notify you of potential problems on a page. Alerts also display the location of missing or problematic information.
Click the orange box to view alert details.
Unlike errors, alerts do not prevent the task from being completed.
ALTERNATE METHOD:
You can also edit your personal information by clicking the profile icon in the upper right corner of the screen, then selecting View Profile. Click the Actions button under your job title, then select Personal Data.
NOTE: To change your emergency contact in the mobile app, click your profile picture, then View Profile, then More, then Contact Information.
Workday makes it easy to search for people, processes, tasks, reports and business data using the Search bar.
For example, to find an associate, type a name (first, last or both) into the search bar and press Enter.
Click People from the Categories list on the left side of the page to filter the results to only display people.
Keep in mind that searches only find exact matches. While you may enter a partial spelling of a name or action, if you misspell the search text you will likely not see any results.
Here are some search phrases for common tasks and business processes:
personal information
create position
create job requisition
change job
request compensation change
request one-time payment
terminate associate
Associates have the opportunity to correct time off requests after they have been approved. The correction will be routed to the associate’s manager for approval.
Question mark icons indicate that help is available for that topic or task.
You can only make changes to your direct deposit online. For security purposes, that is not an action that can be done in the App. Go to the Dish or click the Join Workday button at the top of this page.
You can only make changes to your federal tax withholding elections online. For security purposes, that is not an action that can be done in the App. Go to the Dish or click the Join Workday button at the top of this page.
Yes, the resume will need to be re-attached or the information from the resume added to the Workday profile. It will not carry over from old systems.
Time off requests are not populated in Outlook calendars, only in the Workday calendar.
Pay stubs won't be available on Workday at this time.
No, the system will not deny the associate's time-off request. It is up to the manager's discretion to approve the request.
Workday HCM is a system that houses all of our associate core data such as job title, home address, phone number, hire date, etc. Over time, the entire company will be on Workday HCM and more features will be added into the system.
To log in to Workday, you'll need your Sysco Network ID and password.
There are three ways to access Workday:
For full instructions on logging in to Workday through your computer or mobile device, click here.
There is no need to reset your current Network ID and password. You will use the same Network ID and password you are using now.
You can access Workday with your computer or mobile device, such as a smart phone or tablet, or through a company device via The Dish. For more information on how to access and log in to Workday, click here and look for the Join Workday button.
Every Sysco associate has a Network ID and password. If you're unsure of yours, help is available. Your HRBP can provide you with your Network ID. If you don't know your password, you may call the Sysco Service Desk at 1-866-981-1190 or 1-281-584-1190.
A Worklet is a list that shows up in Workday as an icon on landing pages. Worklets provide easy access to tasks and information that is used regularly.
There are several resources to help with the login process:
You should regularly log in to Workday to make sure all of your information is up to date.
When you log in to Workday, you can set your preferences to have alerts, approvals and notifications sent to your email. You can easily get notifications in the Workday app on your mobile device, too.
Click here to access Spanish login instructions.
Haga clic aquí para acceder los instrucciones de iniciar una sesión en español.
While updated in Workday immediately, updating the payroll system can take up to two weeks before direct deposit and W-4 updates take effect. Don’t close your current bank account until your paycheck has transferred to your new account.
For any urgent assistance, contact your Local HR Business Partner.
You're in the right place! In addition to these FAQs, SyscoWorkday.com has tools, videos and more to help you with your Workday HCM experience. This site is available 24/7, from work or from your personal device and does not require a login ID to access it.
You do not need to be at work to log in to Workday. You can log in from a Sysco laptop or mobile device, OR you can log in from your own personal laptop or mobile device. To learn more about logging in to Workday, click here.
Use the tools and resources available here on SyscoWorkday.com. You will find videos and job aids to help with most transactions. If you need additional help, contact your HRBP.
If you're logging in to Workday from your work computer or work mobile device and accessing Workday through The Dish, you can Single Sign On to Workday. If you log in from home or from your personal mobile device using the Workday app, you will need your Network ID and password.
For a period of time after you leave the company, you will have limited access to change your personal information such as your address.
Chances are you are using your company brand name like FreshPoint or SYGMA. Use Sysco as your employer name for Workday login purposes.
You will update your direct deposit information in Workday HCM, but this feature is only available through the computer version (not the Workday mobile app). You may have your paycheck directed to up to 6 bank accounts at any given time. Your direct deposit designations will automatically update the payroll system.
If you're a salaried associate, you'll submit Time Off requests through Workday HCM. Hourly associates will submit Time Off requests as specified in their location or by their manager.
You will update your federal tax withholdings in Workday HCM, but this feature is only available through the computer version (not the Workday mobile app). State or local withholdings are handled separately. Contact your HRBP if you wish to change your state or local tax withholding elections.
Time off for non-exempt associates will not move to Workday.
Phase 2 exempt associate time-off information that carried over to Workday includes:
If you are a salaried associate and entered your time through your prior time off recordkeeping process, that information was carried over into Workday. However, you should review your time in Workday to make sure your time off and resulting balance is accurate.
Your login information and work history will stay the same if you move from company to company.
You are responsible for managing your personal data. Neither HR nor your direct manager approve associate-owned data transactions like changing your address or adding new direct deposit information. In fact, Workday HCM will not allow HR or your manager to make changes to certain data elements in your record either. You are the only one who can manage your personal information.
If it is an associate-owned transaction such as changing your address, it cannot be changed unless you change it. You should initiate a new transaction with correct information. If it is a transaction that requires approval, such as opening a requisition, you should advise the approver that they should send the transaction back to you for adjusting. They cannot modify the transaction for you.
You can review your pay stub in ADP and your Sysco-sponsored benefits in the Total Rewards Café.
You can search for associates in Workday and see their position in the organization all the way up to the CEO of the company. You can also search for terminated associates in Workday, although data may be limited if they left Sysco before their organization transitioned to Workday.
Every associate will be able to see the organization chart for any and every organization, all the way up to the CEO.
Sysco Service Desk representatives are available at 1-866-981-1190 or 1-281-584-1190 to reset your password. For non-urgent requests (expect 24 hours for a response), you can email servicedesk@corp.sysco.com.
Based on their role, Manager, HR and associates will all see different parts of an associate’s record. HR has the ability to see documents related to every associate in their organization. See the Learn About Associate Records job aid to learn more.
All salaried associates will have access to track and submit vacation requests in Workday.
Only the associate can change his/her personal information in Workday.
Any item with a red asterisk is required, including personal/home email address.
Phone numbers and email addresses will default to private unless you actively choose to make them public.
The only option beside direct deposit to a bank/credit union is a pay card.
We want associates to upload a photo the first time they log in to Workday or at some point during the onboarding process. The photo can be changed anytime during their employment.
Pay stubs can only be accessed in iPay. A link to iPay is in Workday.
If you are a non-CBL associate, proof of your auto liability insurance and driver’s license will need to be uploaded to Workday.
Time in position is the time in which you have occupied your job profile (current position) at Sysco. Your Service Date is your amount of time at Sysco, including if joined the company as part of an acquisition. Service Date may be adjusted if you have had a break in service.
There are a couple of reasons you may not be able to request time off in Workday. First, if you are an hourly associate, time off requests are not submitted in Workday. Second, if you are a salaried associate but you do not have sufficient time in your time bank, you cannot submit a time off request.
Workday will occasionally interpret a vertical/upright photo as a horizontal/sideways one and will rotate it.
To resolve this with the best results, follow these steps:
If this process does not resolve the photo orientation issue, you may need to retake and/or use a different photo for upload to Workday.
Most importantly, check and double check that the set dollar amount to any account(s) and the remaining balance election correctly reflect how you wish to distribute your paycheck.